Privacy Policy

Firstsource Advantage, LLC recognizes the importance of maintaining the privacy and security of your personal information.

• We do not sell or otherwise share non-public information with affiliated and nonaffiliated third parties who may wish to use the information for their own benefit or who are not performing a function necessary to support our collection-related services as described below.
• Subscriber email and text messaging originator opt-in data or consent details will not be shared with any third parties except when explicitly authorized by the subscriber.
• We have policies and security safeguards in place to protect your information.

The following privacy policy applies to all individuals whose non-public personal information may be placed with our company for the purpose of collection-related services.

Non-Public Information means information about you we receive in the due course of collection-related business; Non-public information does not include information that is available from public sources, such as telephone directories or government records.

Affiliate means a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us.  Ownership does not mean complete ownership, but means owning enough to have control.

Non-Affiliated Third Parties means companies not affiliated with Firstsource Advantage.

We only disclose information to affiliated and non-affiliated third parties as permitted or required by the federal Fair Debt Collection Practices Act (“FDCPA”). We may share information we collect with third parties that provide mailing and/or other collection-related services to us. When we share your information with these companies, they are required to limit their use of your information to the particular purpose for which it was shared and they are not allowed to share it with others except to fulfill that limited purpose. In addition, if permitted by FDCPA, we may also share your information with our affiliates and non-affiliated third parties if also permitted by applicable law.We restrict access to non-public personal information about you to those employees who need to know that information to service your account or manage our business. We maintain physical, electronic, and procedural security measures to protect your information. You may have other privacy protections under state laws. We reserve the right to amend this privacy notice at any time with or without notice.

Information Assistance

If you would like to know what personal information Firstsource Advantage, LLC currently may hold, you may write to us at 205 Bryant Woods South, Amherst, NY 14228 or use the Contact link on our website in the upper right-hand corner selecting ‘Consumers’. The following information will be provided.

• The categories of personal information we have collected about you
• The categories of sources from which we collected such personal information
• The business purpose for collecting such information about you
• The categories of personal information about you that we have disclosed to third parties (if applicable) and the categories of third parties to whom we have disclosed such personal information
• The specific pieces of information we have collected about you Please be advised that we are unable to delete any information to abide by regulatory data retention requirements.

Please be advised that we are unable to delete any information to abide by regulatory data retention requirements.

If you have any questions regarding this policy, please contact us at 1-866-695-9071.

California Consumer Privacy Act Disclosure please click here.