The following disclosures are to notify you of certain rights. The list does not include all rights and protections you have under State and Federal laws.
Firstsource Advantage, LLC is licensed in several states through NMLS (Nationwide Licensing System) under NMLS ID 954078. You may verify those licenses through the NMLS website at https://www.nmlsconsumeraccess.org/.
The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment.
For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov.
FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE HTTPS://COAG.GOV/OFFICE-SECTIONS/CONSUMER-PROTECTION/CONSUMER-CREDIT-UNIT/COLLECTION-AGENCY-REGULATION/
A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt.
Our Colorado address is located at 8690 Wolff Court, Suite 110, Westminster, CO 80031 The telephone number is (303)-920-4763.
NOTICE OF IMPORTANT RIGHTS:
YOU HAVE THE RIGHT TO MAKE A WRITTEN OR ORAL REQUEST THAT TELEPHONE CALLS REGARDING YOUR DEBT NOT BE MADE TO YOU AT YOUR PLACE OF EMPLOYMENT. ANY SUCH ORAL REQUEST WILL BE VALID FOR ONLY TEN (10) DAYS UNLESS YOU PROVIDE WRITTEN CONFIRMATION OF THE REQUEST POSTMARKED OR DELIVERED WITHIN SEVEN (7) DAYS OF SUCH REQUEST. YOU MAY TERMINATE THIS REQUEST BY WRITING TO THE DEBT COLLECTOR.
Firstsource Advantage, LLC office hours (Eastern Time):
Monday and Tuesday 8am-9pm, Wednesday-Friday 8am-8pm, Saturday 8am-12pm
Firstsource Advantage, LLC is licensed by the State of Maryland through NMLS (Nationwide Licensing System) under NMLS ID 954078. You may verify the license status through the NMLS website at https://www.nmlsconsumeraccess.org/.
This collection agency is licensed by the Minnesota Department of Commerce.
North Carolina Insurance Permit Number 4012.
This collection agency is licensed in New York City, License # 1262554.
For our records, New York City law requires us to request your language preference. Please contact us to advise us about your language preference. Please note that, as permitted by New York City law, we may not service your account in your preferred language. The following language access services may be available upon request: (1) Spanish translations of written communications; and (2) Spanish-speaking representatives. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer Affairs’ website, www.nyc.gov/dca
You may request communications in large print by calling the toll-free number listed on your email or letter.
If a creditor or debt collector receives a money judgment against you in court, state and federal laws prevent the following types of income from being taken to pay the debt:
1. Supplemental security income, (SSI);
2. Social security;
3. Public assistance (welfare);
4. Spousal support, maintenance (alimony) or child support;
5. Unemployment benefits;
6. Disability benefits;
7. Workers compensation benefits;
8. Public or private pensions;
9. Veterans benefits;
10. Federal student loans, federal student grants, and federal work study funds; and
11. Ninety percent of your wages or salary earned in the last sixty days.
This Collection Agency is licensed by the Collection Service Board of the Department of Commerce and Insurance.
1. Documentation of the name of the original creditor as well as the name of the current creditor or owner of your debt;
2. Your last account number with the original creditor;
3. A copy of the signed contract, signed application, or other documents providing evidence of your liability and its terms;
4. The date that your debt was incurred;
5. The date of your last payment, if applicable; and
6. An itemized accounting of the amount claimed to be owed including the amount of the principal, the amount of any interest, fees, or charges, and whether the charges were imposed by the original creditor, a debt collector, or a subsequent owner of the debt.
You may request the above information by contacting us by phone, mail, or email, at the following:
Phone: You may contact us by phone using the toll-free number on your letter or email.
Mail: Firstsource Advantage, LLC, 205 Bryant Woods South, Amherst NY 14228
You have the right to request all of the following concerning your debt:
This collection agency is licensed by the Division of Banking in the Wisconsin Department of Financial Institutions, www.wdfi.org
This is a communication from a debt collector. Any information obtained will be used for that purpose.